Terms and conditions

Chumba Casino is licensed by the Malta Gaming Authority (MGA/B2C/188/2010) to operate under Maltese jurisdiction. We are authorized to provide our services to customers within the United Kingdom, subject to certain restrictions.

Registration and Login Process

To use Chumba Casino's platform, you must register for an account by providing a valid email address, date of birth, password, and physical address. Your account will be activated immediately upon successful completion of this process. Prior to redeeming Sweeps Coins, we may require Know-Your-Customer (KYC) verification.

Games and Software Providers

Our platform features over 200 games from top providers, including Pragmatic Play, Reel Play, Yggdrasil, NetEnt, Betsoft, licensed by the MGA. The game categories include Slots, Table Games (Blackjack, Roulette), and Bingo.

Bonuses and Promotions

Upon registration, you will receive a welcome bonus of 2M Gold Coins + 2 Sweeps Coins, with no deposit required. This offer is available exclusively to customers from the United Kingdom. Our loyalty program provides exclusive benefits for dedicated players, including tiered rewards, personalized support, faster withdrawals, unique promotions, and higher limits.

VIP and/or Loyalty Program

Membership in our loyalty program requires consistent play and progression through various tiers (Bronze, Silver, Gold). Each tier unlocks better rewards and more exclusive perks. Tiers are auto-progress based on activity, with a dedicated account manager available to provide support.

Payment Methods and Banking Terms

We accept deposits via Visa/MC/Amex/Discover/Skrill/Apple Pay/Trustly/PaysafeCard, subject to minimums as low as £1. All deposit methods process instantly and incur no fees. Withdrawal options include Skrill/Bank Transfer/Gift Cards, with a minimum withdrawal amount of 10 Sweeps Coins (£100 equivalent). Processing times for withdrawals are between 1-10 days.

Key Terms and Conditions

All bonuses have a one-time wagering requirement of 1x on Sweeps Coins. Games from all providers are eligible for bonus play unless specifically restricted by the provider. Maximum bet limits apply in some jurisdictions, with a maximum withdrawal amount of £5000 per spin (subject to change). One account is permitted per user.

Mobile and Technical Features

Our platform features mobile optimization via browser or our Chumba Casino Lite app (45 MB), available for both iOS/Android devices. The app offers smooth navigation, light/dark mode options, Face ID login capability, and access to all games.

Security and Fair Play

We utilize the latest SSL encryption standards (HTTPS) and Cloudflare to protect user data. Our Random Number Generator (RNG) has been certified by iTech Labs for fairness in game results. We offer 24/7 customer support via email, with prompt response times.

Responsible Gambling Features

To promote responsible gaming practices, we provide tools such as deposit limits, reality checks, and temporary/permanent self-exclusion options. Links to reputable support organizations (GamCare, BeGambleAware) are available within the platform for customers seeking assistance.

Advantages and Disadvantages

As a licensed MGA operator with over 200 games and generous bonuses, we offer many advantages, including mobile app accessibility and real prize redemption opportunities. However, limitations may exist in withdrawal processing times and availability of table games.

General Casino Information

Chumba Casino was founded in 2017 by VGW Games Limited (Malta). Our platform is available in English to customers from the United Kingdom, with many US states accepting as well; some countries are restricted. We maintain a focus on providing fun gaming experiences while promoting player safety and fair play.

These Terms and Conditions govern your use of Chumba Casino's services. By registering for an account, you acknowledge that you have read and understood these terms and agree to be bound by them.